> cd ./registry/customer-success
> ls *.md
Customer Success SOUL.md templates
Retention, onboarding, and post-sale customer care templates. This category currently has 2 indexed template pages out of 2 known source entries.
Coverage: 100% of researched category count
Customer Success
NPS Followup
Support / NPS Recovery Agent
NPS Followup is a customer success SOUL.md template for nps recovery agent.
- Start a nps followup agent with a clearer identity and operating boundary.
- Benchmark this customer success template against other roles before customizing your own SOUL.md.
agents/customer-success/nps-followup/SOUL.md Open template page Customer Success
Onboarding Guide
Support / User Onboarding Agent
Onboarding Guide is a customer success SOUL.md template for user onboarding agent.
- Start a onboarding guide agent with a clearer identity and operating boundary.
- Benchmark this customer success template against other roles before customizing your own SOUL.md.
agents/customer-success/onboarding-guide/SOUL.md Open template page What is this page for?
It groups crawlable customer success SOUL.md template pages under one category URL so users can compare and navigate by role.
Why do category count and indexed pages differ?
Category count reflects researched source catalogs. Indexed pages reflect the templates this site has successfully expanded into individual URLs.
How should someone use these templates?
Start with the closest role match, inspect its identity and rules, then adapt the SOUL.md to your own constraints and workflow.